To ignore the unexpected (even if it were possible) would be to live without opportunity, spontaneity, and the rich moments of which "life" is made.

Improve relationships with others by assuming that they can hear everything you say about them

The human will is an amazing thing. Time after time, it has triumphed against unbelievable odds.

The place to begin building any relationship is inside ourselves, inside our circle of influence, our own character.

We are free to choose our response in any situation, but in doing so we chose the attendant consequence. If we pick up one end of the stick, we pick up the other.

While I believe in the power of positive thought, I do not believe that you or I can simply psyche ourselves into success or peace of mind.

I find most meetings are a waste of time, because they are so ill-prepared and there's little opportunity for true synergy in producing better solutions than what anyone originally thought of. So I work hard to only attend those meetings that have strategic importance and miss all kinds of other seemingly urgent meetings.