To ignore the unexpected (even if it were possible) would be to live without opportunity, spontaneity, and the rich moments of which "life" is made.

It's not only a matter of when to do things, but whether or not to do them at all.

Executives need to understand the economic benefits of trust dividend, especially when the behavior is real, not artificially or superficially created as PR to manipulate trust.

Keep in mind that you are always saying "no" to something. If it isn't to the apparent and urgent things in your life, it is probably to the most fundamental, highly important things.

The main thing is to keep the main thing the main thing.

...churchgoing is not synonymous with personal spirituality. There are some people who get so busy in church worship and projects that they become insensitive to the pressing human needs that sourround them, contradicting the very precepts they profess to believe deeply.

Before a performance, a sales presentation, a difficult confrontation, or the daily challenge of meeting a goal, see it clearly, vividly, relentlessly, over and over again. Create an internal "comfort zone". Then, when you get into the situation, it isn't foreign. It doesn't scare you.