If you don't choose to do it in leadership time up front, you do it in crisis management time down the road.

See every problem as an opportunity to exercise creative energy.

Satisfied needs do not motivate. It's only the unsatisfied need that motivates. Next to physical survival, the greatest need of a human being is psychological survival - to be understood, to be affirmed, to be validated, to be appreciated.

Nothing tastes as good as thin feels.

Efficient management without effective leadership is, as one individual phrased, it, "like straightening deck chairs on the Titanic".

To focus on technique is like cramming your way through school. You sometimes get by, perhaps even get good grades, but if you don't pay the price day in and day out, you'll never achieve true mastery of the subjects you study or develop an educated mind.

The key to acting with integrity is to simply stop playing the game.