The problems in life come when we're sowing one thing and expecting to reap something entirely different.

Ineffective people live day after day with unused potential.

True effectiveness is a function of two things: what is produced (the golden eggs) and the producing asset (the goose).

Improve relationships with others by assuming that they can hear everything you say about them

The first job of a leader-at work or at home-is to inspire trust. It's to bring out the best in people by entrusting them with meaningful stewardships, and to create an environment in which high-trust interaction inspires creativity and possibility.

Trust is clearly a key competency. A competency or skill that can be learned, taught, and improved and one that talent can be screened for.

We must look at the lens through we see the world, as well as the world we see, and that the lens itself shapes how we interpret the world.