What one thing could you do in your personal and professional life that, if you did on a regular basis, would make a tremendous positive difference in your life? Quadrant II activities have that kind of impact. Our effectiveness takes quantum leaps when we do them.

If I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations, it would be this: Seek first to understand, then to be understood. This principle is the key to effective interpersonal communication.

Response-ability is the ABILITY to choose our response to any circumstance or condition.

..people are working harder than ever, but because they lack clarity and vision, they aren’t getting very far. They, in essence, are pushing a rope...with all of their might.

Your systems are perfectly designed to get the results that you are getting.

We are product of neither nature nor nurture; we are a product of choice, because there is always a space between stimulus and response. As we wisely exercise our power to choose based on principles, the space will become larger.

We often get so busy "sawing" (producing results) that we forget to "sharpen our saw" (maintain or increase our capacity to produce results in the future).