Win-win is a belief in the Third Alternative. It's not your way or my way; it's a better way, a higher way.

Moving along the upward spiral requires us to learn, commit, and do on increasingly higher planes. We deceive ourselves if we think that any one of these is sufficient. To keep progressing, we must learn, commit, and do-learn, commit, and do-and learn, commit, and do again.

When people have a real sense of legacy, a sense of mattering, a sense of contribution, it seems to tap into the deepest part of their heart and soul. It brings out the best and subordinates the rest.

The main thing is to keep the main thing the main thing.

Synergy is the highest activity of life; it creates new untapped alternatives; it values and exploits the mental, emotional, and psychological differences between people.

Always treat your employees exactly as you want them to treat your best customers.

Compliance does not foster innovation, trust does. You can't sustain long-term innovation, for example, in a climate of distrust.