Above all, success in business requires two things: a winning competitive strategy, and superb organizational execution. Distrust is the enemy of both. I submit that while high trust won't necessarily rescue a poor strategy, low trust will almost always derail a good one.

If you don't know yourself, if you don't control yourself, if you don't have mastery over yourself, it's very hard to like yourself, except in some short-term, psych-up, superficial way.

It takes a great deal of character strength to apologize quickly out of one's heart rather than out of pity. A person must possess himself and have a deep sense of security in fundamental principles and values in order to genuinely apologize.

Start small, make a promise and keep it. Then, make larger promises and keep them. Eventually, your honor will become greater than your moods or your circumstances, which includes your medical condition and other people's stereotypic observations. Once you overcome this comparison based mentality, your confidence will soar.

You can't be successful with other people if you haven't paid the price of success with yourself.

The leader is the one who climbs the tallest tree, surveys the entire situation, and yells, 'Wrong jungle!' ... Busy, efficient producers and managers often respond ... 'Shut up! We're making progress!'

Effective interdependence can only be built on true independence.