The key to creating passion in your life is to find your unique talents, and your special role and purpose in the world.

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.

It is extremely ironic that the more we care about what people think about us the less we care about people, and the less we care about what people think about us the more we begin to care for others

If you are an effective manager of your self, your discipline comes from within; it is a function of your independent will. You are a disciple, a follower, of your own deep values and their source. And you have the will, the integrity, to subordinate your feelings, your impulses, your moods to those values.

People are your most valuable asset. Only people can be made to appreciate in value.

Synergy: The combined effect of individuals in collaboration that exceeds the sum of their individual effects.

Priority is a function of context.