One thing's for sure. If we keep doing what we're doing, we're going to keep getting what we're getting. One definition of insanity is to keep doing the same thing and expect different results.
Stephen CoveyIt is in the ordinary events of every day that we develop the proactive capacity to handle the extraordinary pressures of life. It's how we make and keep commitments, how we handle a traffic jam, how we respond to an irate customer or a disobedient child. It's how we view our problems and where we focus our energies. It's the language we use.
Stephen CoveyIt's not what people do to us that hurts us. In the most fundamental sense, it is our chosen response to what they do to us that hurts us.
Stephen Covey