When a person has access to both the intuitive, creative and visual right brain, and the analytical, logical, verbal left brain, then the whole brain is working...And this tool is best suited to the reality of what life is, because life is not just logical-it is also emotional.

Each of us guard a gate of change that can only be opened from the inside.

You will never be able to truly step inside another person, to see the world as he sees it, until you develop the pure desire, the strength of personal character, and the positive Emotional Bank Account, as well as the empathetic listening skills to do it.

None of us see the world as it is but as we are, as our frames of reference, or maps, define the territory.

Many people seem to think that success in one area can compensate for failure in other areas. But can it really?... True effectiveness requires balance.

The process of building trust is an interesting one, but it begins with yourself, with what I call self trust, and with your own credibility, your own trustworthiness. If you think about it, it's hard to establish trust with others if you can't trust yourself.

To blame and accuse other people, is to choose to empower them, to control us.