Nothing tastes as good as thin feels.

Always treat your employees exactly as you want them to treat your best customers.

Creating and integrating an empowering personal mission statement is one of the most important investments we can make.

'Efficient' scheduling and control of time are often counterproductive. The efficiency focus creates expectations that clash with the opportunities to develop rich relationships, to meet human needs, and to enjoy spontaneous moments on a daily basis.

Time management is a misnomer, the challenge is to manage ourselves.

Most learning is social, or what I call the cultural DNA. Everyone knows that word of mouth advertising is the best advertising. That's social learning.

The most important ingredient we put into any relationship is not what we say or what we do, but what we are.