Many people think in terms of either/or: either you're nice or you're tough. Win-win requires that you be both. It is a balancing act between courage and consideration. To go for win-win, you not only have to be empathic, but you also have to be confident. You not only have to be considerate and sensitive, you also have to be brave. To do that-to achieve that balance between courage and consideration-is the essence of real maturity and is fundamental to win-win.
Stephen CoveyThe nature of life is to be a study of contrasts: joy/sadness, full/empty. The Main Thing is to Keep The Main Thing The Main Thing.
Stephen CoveyLove is a verb. Love – the feeling – is the fruit of love, the verb. So love her. Sacrifice. Listen to her. Empathize. Appreciate. Affirm her.
Stephen CoveyThe fire inside people is like a match; the way to ignite that flame is initially through friction, then other matches are lit through warmth.
Stephen Covey