True leadership is moral authority, not formal authority. Leadership is a choice, not a position. The choice is to follow universal timeless principles, which will build trust and respect from the entire organization. Those with formal authority alone will lose this trust and respect.

You think effectiveness with people and efficiency with things.

If you are an effective manager of your self, your discipline comes from within; it is a function of your independent will.

Employees are given the chance to help shape their company by participating in a company-wide communications program making suggestions on waste reduction, environmental improvement, customer satisfaction, quality improvement, and safety issues.

Effective people stay out of Quadrants III and IV because, urgent or not, they aren't important. They also shrink Quadrant I down to size by spending more time in Quadrant II...Quadrant II is the heart of effective personal management.

While you can think in terms of efficiency in dealing with time, a principle-centered person thinks in terms of effectiveness in dealing with people.

Many people seem to think that success in one area can compensate for failure in other areas. But can it really?... True effectiveness requires balance.