True leadership is moral authority, not formal authority. Leadership is a choice, not a position. The choice is to follow universal timeless principles, which will build trust and respect from the entire organization. Those with formal authority alone will lose this trust and respect.

To ignore the unexpected (even if it were possible) would be to live without opportunity, spontaneity, and the rich moments of which "life" is made.

Your most important work is always ahead of you, never behind you.

Don't cheat people of their growth. Empower them to solve problems and generate ideas. Watch them grow!

In the absence of wake-up calls, many of us never really confront the critical issues of life.

How you treat the one reveals how you regard the many, because everyone is ultimately a one.

Valuing differences is what really drives synergy. Do you truly value the mental, emotional, and psychological differences among people? Or do you wish everyone would just agree with you so you could all get along? Many people mistake uniformity for unity; sameness for oneness. One word--boring! Differences should be seen as strengths, not weaknesses. They add zest to life.