True leadership is moral authority, not formal authority. Leadership is a choice, not a position. The choice is to follow universal timeless principles, which will build trust and respect from the entire organization. Those with formal authority alone will lose this trust and respect.

Most people do not listen with the intent to understand; they listen with the intent to reply.

Putting first things first means organizing and executing around your most important priorities. It is living and being driven by the principles you value most, not by the agendas and forces surrounding you.

When you engage in a work that taps your talent and fuels your passion-that rises out of a great need in the world that you feel drawn by conscience to meet-therein lies your voice, your calling, your soul's code.

Peace of mind comes when your life is in harmony with true principles and values and in no other way.

Role modeling is the most basic responsibility of parents. Parents are handing life's scripts to their children, scripts that in all likelihood will be acted out for the rest of the children's lives.

Self-awareness involves deep personal honesty. It comes from asking and answering hard questions.