Many people seem to think that success in one area can compensate for failure in other areas. But can it really?... True effectiveness requires balance.
Stephen CoveyA cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
Stephen CoveySatisfied needs do not motivate. It's only the unsatisfied need that motivates. Next to physical survival, the greatest need of a human being is psychological survival - to be understood, to be affirmed, to be validated, to be appreciated.
Stephen Covey