The proactive approach to a mistake is to acknowledge it instantly, correct and learn from it. This literally turns a failure into a success.

Treat them all the same by treating them differently.

Role modeling is the most basic responsibility of parents. Parents are handing life's scripts to their children, scripts that in all likelihood will be acted out for the rest of the children's lives.

A mission statement is not something you write overnight... But fundamentally, your mission statement becomes your constitution, the solid expression of your vision and values. It becomes the criterion by which you measure everything else in your life.

Where you are headed is more important than how fast you are going. Rather than always focusing on what's urgent, learn to focus on what is really important.

Want balance in your life? Then sure, get your own act together, but don't forget four powerful disciplines of execution in your team and organization.

If I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations, it would be this: Seek first to understand, then to be understood. This principle is the key to effective interpersonal communication.