It's not what people do to us that hurts us. In the most fundamental sense, it is our chosen response to what they do to us that hurts us.

Leadership is a choice, not a position

Want to improve your relationships? See love as a verb rather than as a feeling?

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.

Effective people are not problem-minded; they're opportunity minded. They feed opportunities and starve problems.

During the first few minutes in lift-off, the astronauts were strictly controlled and were powerfully buffeted by the forces of nature struggling to keep them on earth. This is somewhat comparable to the pull of the flesh when our alarm goes off early in the morning. Unless we put "mind over mattress" and carry out the resolves made the night before, we will experience our first defeat that day. Not sufficient to finish. Mission aborted.

Personal leadership is the process of keeping your vision and values before you and aligning your life to be congruent with them.