Be part of the solution, not part of the problem.
Distinguish between the person and the behavior or performance.
The world has entered an era of the most profound and challenging change in human history.
Communication is the most important skill in life. We spend most of our waking hours communicating. But consider this: You've spent years learning how to read and write, years learning how to speak. But what about listening?
Do what is important, not what is urgent.
There are principles that govern human effectiveness - natural laws in the human dimension that are just as real, just as unchanging and unarguably there as laws such as gravity are in the physical dimension.