It is in the ordinary events of every day that we develop the proactive capacity to handle the extraordinary pressures of life. It's how we make and keep commitments, how we handle a traffic jam, how we respond to an irate customer or a disobedient child. It's how we view our problems and where we focus our energies. It's the language we use.

Involve people in the problem and work out the solution together.

Character grows in the soil of experience with the fertilization of example, the moisture of ambition, and the sunshine of satisfaction. Character cannot be purchased, bargained for, inherited, rented or imported from afar. It must be home-grown. Purely intellectual development without commensurate internal character development makes as much sense as putting a high-powered sports car in the hands of a teenager who is high on drugs. Yet all too often in the academic world, that's exactly what we do by not focusing on the character development of young people.

But borrowing strength builds weakness.

People can't live with change if there's not a changeless core inside them.

People simply feel better about themselves when they’re good at something.

If you carefully consider what you want to be said of you in the funeral experience, you will find your definition of success.