It is in the ordinary events of every day that we develop the proactive capacity to handle the extraordinary pressures of life. It's how we make and keep commitments, how we handle a traffic jam, how we respond to an irate customer or a disobedient child. It's how we view our problems and where we focus our energies. It's the language we use.

As human beings, we are responsible for our own lives. Our behavior is a function of our decisions, not our conditions. We can subordinate feelings to values.

Life is not accumulation, it is about contribution.

People are your most valuable asset. Only people can be made to appreciate in value.

When you study the lives of all great achievers-those who have had the greatest influence on others, those who have made things happen-you will find a pattern. Through their persistent efforts and inner struggle, they have greatly expanded their four native human intelligences or capacities. The highest manifestations of these four intelligences are: for mental, vision; for the physical, discipline; for the emotional, passion; for the spiritual, conscience. These manifestations also represent our highest means of expressing our voice.

When we pick up one end of the stick, we pick up the other.

Sometimes poor behavior is simply bad execution of good intent.