It is in the ordinary events of every day that we develop the proactive capacity to handle the extraordinary pressures of life. It's how we make and keep commitments, how we handle a traffic jam, how we respond to an irate customer or a disobedient child. It's how we view our problems and where we focus our energies. It's the language we use.

Listen, involve, synergize at work. Then you will bury the old and create an entirely new winning culture which will unleash people's talents and create complementary teams where strengths are made productive and weakness are made irrelevant through the strengths of others.

If I really want to improve my situation, I can work on the one thing over which I have control-myself. I can stop trying to shape up my wife and can work on my own weaknesses. I can focus an being a great marriage partner, a source of unconditional love and support. Hopefully, my wife will feel the power of proactive example and respond in kind. But, whether she does or doesn't, the most positive way I can influence my situation is to work on myself, on my being.

A personal mission statement becomes the DNA for every other decision we make.

Management is efficiency in climbing the ladder of success

We judge ourselves by our intentions. And others by their actions.

When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That's when you can get more creative in solving problems.