The ability to establish, grow, extend, and restore trust is the key professional and personal competency of our time.
Stephen CoveyEveryone chooses one of two roads in life - the old and the young, the rich and the poor, men and women alike. One is the broad, well-traveled road to mediocrity, the other road to greatness and meaning.
Stephen CoveyWhen the trust is high, you get the trust dividend. Investors invest in brands people trust. Consumers buy more from companies they trust, they spend more with companies they trust, they recommend companies they trust, and they give companies they trust the benefit of the doubt when things go wrong.
Stephen CoveyEffective people are not problem-minded; they're opportunity minded. They feed opportunities and starve problems.
Stephen Covey