Free your heart from hatred - forgive. Free your mind from worries - most never happen. Live simply and appreciate what you have. Give more. Expect less.
Stephen CoveyWe must look at the lens through we see the world, as well as the world we see, and that the lens itself shapes how we interpret the world.
Stephen CoveyMany people think in terms of either/or: either you're nice or you're tough. Win-win requires that you be both. It is a balancing act between courage and consideration. To go for win-win, you not only have to be empathic, but you also have to be confident. You not only have to be considerate and sensitive, you also have to be brave. To do that-to achieve that balance between courage and consideration-is the essence of real maturity and is fundamental to win-win.
Stephen Covey