Admission of ignorance is often the first step in our education.

Most learning is social, or what I call the cultural DNA. Everyone knows that word of mouth advertising is the best advertising. That's social learning.

All things are created twice. All things. Vision is the first creation. For a house it's called the blueprint. For a life it's called a mission. For a day it's called a goal and a plan. For a parent it's called a belief in the unseen potential of a child. For all, it is the mental creation which always precedes the physical, or second, creation.

When we say that leadership is a choice, it basically means you can choose the level of initiative you want to exercise in response to the question, ‘What is the best I can do under the given circumstances?’

Executives need to understand the economic benefits of trust dividend, especially when the behavior is real, not artificially or superficially created as PR to manipulate trust.

Love is a verb. Love is something you do: the sacrifices you make, the giving of self. If you want to study love, study those who sacrifice for others. Love - the feeling - is a fruit of love the verb.

The highest challenge inside organizations is to enable each person to contribute his or her unique talents and passion to accomplish the organization's purpose.