Admission of ignorance is often the first step in our education.

Leadership is a choice, not a position

Whether or not we belong to a church or service organization or have a job that provides meaningful service opportunities, not a day goes by that we can't at least serve one other human being by making deposits of unconditional love.

Trust is a powerful accelerator to performance and when trust goes up, speed also goes up while cost comes down - producing what we call a trust dividend.

The enemy of the "best" is often the "good."

The amateur salesman sells products; the professional sells solutions to needs and problems.

When we listen with the intent to understand others, rather than with the intent to reply, we begin true communication and relationship building. Opportunities to then speak openly and to be understood come much more naturally and easily.