What you do has far greater impact than what you say.

If you want small changes in your life, work on your attitude. But if you want big and primary changes, work on your paradigm.

If you focus on principles, you empower everyone who understands those principles to act without constant monitoring, evaluating, correcting, or controlling.

We see the world, not as it is, but as we are -- or, as we are conditioned to see it. When we open our mouths to describe what we see, we in effect describe ourselves, our perceptions, our paradigms.

People who exercise their embryonic freedom day after day, little by little, expand that freedom. People who do not will find that it withers until they are literally 'being lived.' They are acting out scripts written by parents, associates, and society.

When you study the lives of all great achievers-those who have had the greatest influence on others, those who have made things happen-you will find a pattern. Through their persistent efforts and inner struggle, they have greatly expanded their four native human intelligences or capacities. The highest manifestations of these four intelligences are: for mental, vision; for the physical, discipline; for the emotional, passion; for the spiritual, conscience. These manifestations also represent our highest means of expressing our voice.

Trust is a competency. It's something you can get good at. It's a strength you personally, and your team and your company can master. Being good at it will elevate every other strength you have.