Technology has changed everything.

The thing to keep in mind is that the answer to the question I often get - Are leaders born or made? - is an emphatic yes! All leaders are born, and all are made, through devoted practice of reflecting on experience to learn what's worked and what hasn't, good coaching and accountability pressure to grow, good luck, and, of course, some talent.

I am very gratified to have lived to see a revolution in the field of work/life: Everyone - men and women, employees and employers - now has this issue top of mind.

Instead of the metaphor of scales in balance, I prefer the idea of a jazz quartet: you're trying to make music that feels and sounds good, and sometimes you only hear the trumpet or just the bass and piano. Sometimes all four are playing at the same time, but perhaps at different volume.

The act of envisioning is mainly useful as a means for identifying what matters most to you now.

When employers no longer offer secure full-time employment with benefits, then it's hard to expect employees to be loyal, engaged, and maximally productive.

People struggle most with seeing new ways of doing things and often need help in breaking through their tradition-bound mindsets.