Technology has changed everything.

The really good news is that when you give people the tools and the support to pursue what I call "four-way wins" - that is, improved performance in all parts of life - they are actually much likely to achieve these wins and, through the process, develop further their leadership skills.

My purpose is to help people understand that leadership skills are useful and relevant for pursuing meaningful aspirations in all aspects of life, and that this is a choice, a decision, not a default.

The worst thing you can do, despite the innumerable obstacles we confront, is to not try.

The key to overcoming resistance to change is to frame your actions and continually adjust them as you move forward to so that those who might be affected by any changes see them as useful and beneficial for them. This isn't as hard as it sounds. You just have to be vigilant in paying attention to how you're influencing the lives of people who matter.

The principles that apply to engagement for employees are the same as those that apply to supervisors.

I am very gratified to have lived to see a revolution in the field of work/life: Everyone - men and women, employees and employers - now has this issue top of mind.