Any time people come together in a meeting, we're not necessarily getting the best ideas; we're just getting the ideas of the best talkers.
Susan CainMany Introverts are also "highly sensitive," which sounds poetic, but is actually a technical term in psychology. If you are a sensitive sort, then you're more apt than the average person to feel pleasantly overwhelmed by Beethoven's "Moonlight Sonata" or a well-turned phrase or an act of extraordinary kindness. You may be quicker than others to feel sickened by violence and ugliness, and you likely have a very strong conscience.
Susan CainWhen you go to a football game and someone offers you a beer [...], they're really saying hi, have a glass of extroversion.
Susan CainWe don't need giant personalities to transform companies. We need leaders who build not their own egos but the institutions they run.
Susan CainYour tendency to be inward-directed or outward-directed is huge; it governs every part of the way you live and work and love.
Susan CainFigure out what you are meant to contribute to the world and make sure you contribute it. If this requires public speaking or networking or other activities that make you uncomfortable, do them anyway. But accept that they're difficult, get the training you need to make them easier, and reward yourself when you're done.
Susan Cain