So we want to make it easier to shop and understand products because many people aren't educated about what's offered - do you know your premiums? Do you know your copays? Do you know your deductibles? And so figuring out ways that we help people understand what this is, how it works, and that they can shop to get what they need.
Sylvia Mathews BurwellFirst of all, women inherently, I think, are quite capable of having lots of balls in the air. And so, like, it's all those skills you use; you analyze the problem, figure out your tools, and then go at it piece by piece.... It's like what you have to do in the morning to get your kids out the door [if you're a parent]. The skills are, I believe, the same. The patience issues are the same.
Sylvia Mathews BurwellWhile we've made progress with our numbers, this will be a harder-to-reach group, and we have less money to do it.... Many people don't know or understand about the tax credit that they can receive. And so affordability is a barrier. We know that a disproportionate number of those who are still uninsured are young.
Sylvia Mathews BurwellI had to sign the paper to shut down the government. It's terrible.... [But] what the shutdown showed many, many people is the importance of the role of government. And as frustrated [as people get with] Washington, there are so many things [the government does] that are so important to people's lives every day. The panda cam, paying small businesses their loans - these are all things that shut down.
Sylvia Mathews BurwellCertainly there was the Affordable Care Act part, then unaccompanied children [there has been a surge of children entering the country illegally and without parents, particularly in Texas], and things like, we find smallpox in an NIH lab, after 50 years? Why didn't you find it, like, five weeks ago or three years ago? There was thing after thing. But the big ones were [dealing with] the Ebola [outbreak], the unaccompanied children. [It was] perhaps a bigger challenge than I had calculated on my yellow pad as I was thinking about this role.
Sylvia Mathews BurwellSo we want to make it easier to shop and understand products because many people aren't educated about what's offered - do you know your premiums? Do you know your copays? Do you know your deductibles? And so figuring out ways that we help people understand what this is, how it works, and that they can shop to get what they need.
Sylvia Mathews Burwell