The key to the Toyota Way and what makes Toyota stand out is not any of the individual elements…But what is important is having all the elements together as a system. It must be practiced every day in a very consistent manner, not in spurts.

Having no problems is the biggest problem of all.

If you are going to do TPS you must do it all the way. You also need to change the way you think. You need to change how you look at things.

Without standards, there can be no improvement.

We are doomed to failure without a daily destruction of our various preconceptions.

Also, bad quality causes big disruptions in my river system.

No goal, regardless of how small can be achieved without adequate training.