The key to the Toyota Way and what makes Toyota stand out is not any of the individual elements…But what is important is having all the elements together as a system. It must be practiced every day in a very consistent manner, not in spurts.

The only place that work and motion are the same thing is the zoo where people pay to see the animals move around

The Toyota style is not to create results by working hard. It is a system that says there is no limit to people's creativity. People don't go to Toyota to 'work' they go there to 'think'.

No goal, regardless of how small can be achieved without adequate training.

Costs do not exist to be calculated. Costs exist to be reduced.

Ask 'why' five times about every matter.

When you are out observing on the gemba, do something to help them. If you do, people will come to expect that you can help them and will look forward to seeing you again on the gemba.