Standards should not be forced down from above but rather set by the production workers themselves.

It takes great effort to follow the rules of a pull system ... thus a half-hearted introduction of a pull system brings a hundred harms and not a single gain.

Having no problems is the biggest problem of all.

Data is of course important in manufacturing, but I place the greatest emphasis on facts.

No one has more trouble than the person who claims to have no trouble

All we are doing is looking at the time line, from the moment the customer gives us an order to the point when we collect the cash. And we are reducing the time line by reducing the non-value adding wastes.

The more inventory a company has, the less likely they will have what they need.