My first move as the manager of the machine shop was to introduce standardized work.
No goal, regardless of how small can be achieved without adequate training.
Something is wrong if workers do not look around each day, find things that are tedious or boring, and then rewrite the procedures. Even last month's manual should be out of date
Having no problems is the biggest problem of all.
Data is of course important in manufacturing, but I place the greatest emphasis on facts.
We are doomed to failure without a daily destruction of our various preconceptions.