The Toyota style is not to create results by working hard. It is a system that says there is no limit to people's creativity. People don't go to Toyota to 'work' they go there to 'think'.

Having no problems is the biggest problem of all.

All we are doing is looking at the time line, from the moment the customer gives us an order to the point when we collect the cash. And we are reducing the time line by reducing the non-value adding wastes.

No one has more trouble than the person who claims to have no trouble

And we are reducing the time line by reducing the non-value-added wastes.

The more inventory a company has, the less likely they will have what they need.

We are doomed to failure without a daily destruction of our various preconceptions.