Peter Hart, who's a pollster that's - who's done many focus groups about Hillary Clinton, talks about a glass curtain. She talks about the glass ceiling. He says voters feel there's a glass curtain between themselves and Hillary Clinton. They can't relate to her. They feel they don't really understand her, and that's made it easier for her opponents, of which there have been many over many years, to define her the way they want to.

One thing that President Donald Trump did is, when he formed his team, he brought in people who had some experience in dealing with natural disasters, which is a mistake that the Bush administration made.

Hillary Clinton and her husband, the former president, are of course by all measures quite wealthy as well, having earned tens of millions of dollars in book royalties and speaking fees in recent years. Which is why in speeches, she leans heavily on her family history.

Flint is a city of a hundred thousand that was having a rough go of it even before its water was poisoned by lead. And when the water crisis finally grabbed national headlines this winter, the Democratic presidential candidates noticed. Hillary Clinton sent senior staff to investigate and asked her supporters to donate to a fund for Flint's kids. Bernie Sanders called on Michigan's Republican governor, Rick Snyder, to resign.

President Trump is a brand. President Trump is more popular than Republicans in Congress among Republicans.

At the Republican convention, there were lots of words used to describe Hillary Clinton, but warm, funny and caring weren't among them.

Kathy Burgess describes [Hillary] Clinton as fun and an all-around great person but admits it doesn't come through well.