Peter Hart, who's a pollster that's - who's done many focus groups about Hillary Clinton, talks about a glass curtain. She talks about the glass ceiling. He says voters feel there's a glass curtain between themselves and Hillary Clinton. They can't relate to her. They feel they don't really understand her, and that's made it easier for her opponents, of which there have been many over many years, to define her the way they want to.

The difference in the way Hillary Clinton and Donald Trump talk about the middle class is stark. For Clinton, it's a story of hope. For Trump, it is a story of loss.

Hillary Clinton and her husband, the former president, are of course by all measures quite wealthy as well, having earned tens of millions of dollars in book royalties and speaking fees in recent years. Which is why in speeches, she leans heavily on her family history.

[Hillary Clinton] needs to accomplish a lot. She also has to provide a unifying theme for all the things she wants to do.

Someone cold, politically calculating with no moral compass who can't be trusted. That's what polling and discussions with voters indicate [about Hillary Clinton].

Judy Price Osgood is a longtime friend of Clinton's, and she says she meets people regularly who say they don't like [Hillary] Clinton.

At the Republican convention, there were lots of words used to describe Hillary Clinton, but warm, funny and caring weren't among them.