You don't hear things that are bad about your company unless you ask. It is easy to hear good tidings, but you have to scratch to get the bad news.

When asked how to achieve success more rapidly, came the quick reply, 'Double your failure rate'.

You can be discouraged by failure, or you can learn from it. So go ahead and make mistakes, make all you can. Because, remember that's where you'll find success - on the far side of failure.

The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.

Loyalty saves the wear and tear of making daily decisions as to what is best to do.

It was courage, faith, endurance and a dogged determination to surmount all obstacles that built this bridge.

Design must reflect the practical and aesthetic in business but above all... good design must primarily serve people.