The great accomplishments of man have resulted from the transmission of ideas and enthusiasm.

You don't hear things that are bad about your company unless you ask. It is easy to hear good tidings, but you have to scratch to get the bad news.

The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.

The great accomplishments of man have resulted from the transmission of ideas and enthusiasm.

If you want to succeed, double your failure rate.

Nothing so conclusively proves a man's ability to lead others as what he does from day to day to lead himself.

Success is on the far side of failure.