Build bridges of insight through empathy, see the world through the eyes of others, understand the world through their experiences, and feel the world through their emotions.

Where you innovate, how you innovate, and what you innovate are design problems.

Good design successfully manages the tensions between user needs, technology feasibility, and business viability.

Above all, think of life as a prototype. We can conduct experiments, make discoveries, and change our perspectives. We can look for opportunities to turn processes into projects that have tangible outcomes. We can learn how to take joy in the things we create whether they take the form of a fleeting experience or an heirloom that will last for generations.

Physical and psychological spaces of an organization work in tandem to define the effectiveness of the people within it

Part of maintaining a thriving creative culture is giving people time and permission to play.

We can learn that reward comes in creation and re-creation, no just in the consumption of the world around us. Active participation in the process of creation is our right and our privilege. We can learn to measure the success of our ideas not by our bank accounts by their impact on the world.