We're entering a new world in which data may be more important than software.

The biggest mistake we see companies make when they first hit Twitter is to think about it as a channel to push out information.

What new technology does is create new opportunities to do a job that customers want done.

Web 2.0 is the business revolution in the computer industry caused by the move to the Internet as platform, and an attempt to understand the rules for success on that new platform.

A key function of a publishing brand is the bestowal of status by who and what you pay attention to.

Obscurity is a far greater threat to authors and creative artists than piracy.

Create more value than you capture.