The biggest mistake we see companies make when they first hit Twitter is to think about it as a channel to push out information.

The network is opening up some amazing possibilities for us to reinvent content, reinvent collaboration.

The future is always scary to those who cling to the past.

Create more value than you capture.

Obscurity is a bigger problem for authors than piracy.

Being too early is indistinguishable from being wrong.

A key function of a publishing brand is the bestowal of status by who and what you pay attention to.