The nice thing about twitter is the architecture of visibility. Email is invisible unless you reach out to someone directly. With Twitter, anyone can follow you and this is one of the big changes that was really introduced by Flickr, was this wonderful idea that you can follow somebody without their permission. Recognizing that relationships are asymmetrical, unlike facebook where we have to acknowledge each other otherwise we can’t see each other.

We often get blinded by the forms in which content is produced, rather than the job that the content does.

I think Microsoft will have to change. I think that the business of Microsoft, the company of Microsoft, is going to continue to succeed. But I think the business model of Microsoft is going to have to change.

A key function of a publishing brand is the bestowal of status by who and what you pay attention to.

There's not a single business model, and there's not a single type of electronic content. There are really a lot of opportunities and a lot of options and we just have to discover all of them.

You have to pay attention to money, but it shouldn't be about the money.

The problem for most artists isn't piracy, it's obscurity.