Visual supervision is a joke for development workers. Visual supervision is for prisoners.

If you find yourself concentrating on the technology rather than the sociology, you're like the vaudeville character who loses his keys on a dark street and looks for them on the adjacent street because, as he explains, "The light is better there."

The more you focus on control, the more likely you're working on a project that's striving to deliver something of relatively minor value.

There are a million ways to lose a work day, but not even a single way to get one back.

Training is practice doing a new task much more slowly than an expert would do it.

If nothing is declared unchangeable, then the organization will resist all change.

Organizational busy work tends to expand to fill the working day.