The manager's function is not to make people work, but to make it possible for people to work.

The more you focus on control, the more likely you're working on a project that's striving to deliver something of relatively minor value.

Computer system analysis is like child-rearing; you can do grievous damage, but you cannot ensure success.

The pathology of setting a deadline to the earliest articulable date essentially guarantees that the schedule will be missed.

Organizational busy work tends to expand to fill the working day.

There are a million ways to lose a work day, but not even a single way to get one back.

The fundamental response to change is not logical, but emotional.