The manager's function is not to make people work, but to make it possible for people to work.

Quality is free, but only to those who are willing to pay heavily for it.

Organizational busy work tends to expand to fill the working day.

The pathology of setting a deadline to the earliest articulable date essentially guarantees that the schedule will be missed.

The more you focus on control, the more likely you're working on a project that's striving to deliver something of relatively minor value.

The manager's function is not to make people work, but to make it possible for people to work.

If nothing is declared unchangeable, then the organization will resist all change.