Quality is free, but only to those who are willing to pay heavily for it.

Computer system analysis is like child-rearing; you can do grievous damage, but you cannot ensure success.

Get the right people. Then no matter what all else you might do wrong after that, the people will save you. That's what management is all about.

Organizational busy work tends to expand to fill the working day.

The more you focus on control, the more likely you're working on a project that's striving to deliver something of relatively minor value.

First law of Bad Management: If something isn't working, do more of it.

The purpose of a team is not goal attainment but goal alignment.