The purpose of a team is not goal attainment but goal alignment.

The pathology of setting a deadline to the earliest articulable date essentially guarantees that the schedule will be missed.

Computer system analysis is like child-rearing; you can do grievous damage, but you cannot ensure success.

Product quality has almost nothing to do with defects or their lack.

Visual supervision is a joke for development workers. Visual supervision is for prisoners.

What we are looking for is managers who are awake enough to alter the world as they find it, to make it harmonize with what they and their people are trying to accomplish.

Quality is free, but only to those who are willing to pay heavily for it.