The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone.

The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.

It's relatively simple. If we're not getting more, better, faster than they are getting more, better, faster, then we're getting less, no better or more worse.

Listen to Everyone. Ideas come from everywhere

Print-based libraries developed in an age of scarce printed resources.

Don't 'tolerate' mistakes. Embrace them!

Communication is everyone's panacea for everything.