If you love your company and love what you do, you will serve your customers better-period!

Who comes first? Don't be silly, says King Hal; it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.

Only those who constantly retool themselves stand a chance of staying employed in the years ahead.

We're going to see leadership emerge as the most important element of business - the attribute that is highest in demand and shortest in supply.

South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge.

Formula for success: under promise and over deliver.

I am confident that for the foreseeable future (barring some catastrophic event affecting economic, energy, electrical, and communications systems), many subpopulations that use information intensively (e.g., students, academics, library patrons, white collar workers) will be using some sort of portal information appliance.