Business, life itself, is damned hard work if you wanna be good at it. Actually, that's precisely wrong. Business ceases to be work when you're chasing a dream that has engorged you. ("Work should be more fun than fun" - Noel Coward.) And if the passion isn't there. then biotech and plumbing will be equal drags.

Unless you walk out into the unknown, the odds of making a profound difference in your life are pretty low.

Perception is all there is. If the customer think he's right, he's right.

If a window of opportunity appears, don't pull down the shade.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

Obviously, despite hard work and heroic efforts, many dreams don't come true. But if we don't dare to dream and then throw muscle, heart, and soul into making the dream come true, then WoW Projects-and all of the emotional, intellectual, spiritual, and financial riches that they bring will surely NOT be our lot in life!

If I read a book that cost me $20 and I get one good idea, I've gotten one of the greatest bargains of all time.