A passive approach to professional growth will leave you by the wayside.

It's not enough to be close to the customer. You've got to be glued to the customer.

"Old" is definitely not cool in America. Never has been.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.

Digital ink technology holds substantial promise in terms of legibility, portability, and power consumption, but I am less confident about the communication aspect.

Send 10-TEN!!-people flowers. Today. As "Thank yous" for good things "small"-or even large-done in the last two weeks.