It's not enough to be close to the customer. You've got to be glued to the customer.
Skill at creating, exploiting, and exiting crucial alliances beats ownership of fixed assets
The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided.
Brand inside is more important than brand outside for sustained success.
He who makes the quickest, coolest prototypes reigns!
Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by decade.