Nearly 100% of innovation-from business to politics-is inspired not by "market analysis" but by people who are supremely pissed off by the way things are.

Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.

Are Your Customers saying WOW?

Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.

Innovation comes only from readily and seamlessly sharing information rather than hoarding it.

People of all demographic categories and geographic regions will access a good digital library.

Forget all the conventional 'rules' but one. There is one golden rule: Stick to topics you deeply care about and don't keep your passion buttoned inside your vest. An audience's biggest turn-on is the speaker's obvious enthusiasm. If you are lukewarm about the issue, forget it!