My real bottom-line hypothesis is that nobody has a sweet clue what they’re doing. Therefore you better be trying stuff at an insanely rapid pace. You want to be screwing around with nearly everything. Relentless experimentation was probably important in the 1970s-now it’s do or die.

The drive for control, or the perception thereof, is truly the strongest force in human nature.

A completely free library is as rare as a truly free lunch.

An era similar to the one in which the black rotary phone dominated its product category may not recur anytime soon.

Excellent firms don't believe in excellence - only in constant improvement and constant change.

The winners stun us not by their cleverness, but by the fact that every tiny aspect of the business is just a touch better than the norm.

There is no such thing as a minor lapse of integrity