We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.

A while back, I came across a line attributed to IBM founder Thomas Watson. If you want to achieve excellence, he said, you can get there today. As of this second, quit doing less-than-excellent work.

Remember: You are the only human being in the world who can help this particular customer at this particular moment in time.

The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.

Remember my mantra: distinct... or extinct.

I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.

The most important and visible outcropping of the action bias in excellent companies is their willingness to try things out, to experiment. If you wait until you believe you are safe, sure to be without occasional foolish feelings, you've most likely waited too long.