We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.

Have you thanked a front-line employee for carrying around a great attitude ... today?

The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.

Quite simply, no matter how hard you try, no matter how "open" you are, you'll end up surrounded by "yes people." It's hard not to believe people who are repeating your own ideas. Resist the temptation.

All business success rests on something labeled a sale, which at least momentarily weds company and customer.

Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.

Leaders understand the ultimate power of relationships.