Digital content and electronic networks have changed the basic environmental conditionsin which documents are created, distributed, and used.

Management is about arranging and telling. Leadership is about nurturing and enhancing.

We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.

Execution Excellence! (Show up on time! Leave last!)

It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.

Collections of books and other documents, either printed or electronic, are a form of congregation.

Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.