Are you placing enough interesting, freakish, long shot, weirdo bets?

What you decide not to do is probably more important that what you decide to do.

Think about the market, think about the design, and think about who is going to design for that market. Hit the mark.

Now that gigabytes of accessible, malleable information can be carried in one's pocket, we probably will start to see some widespread shifts and trends in how and where people interact with digital documents.

One potential long-term problem with many current digital libraries is that they grew out of and aresupported by bricks-and-mortar libraries. Although there is nothing inherently wrong with that arrangement, inreality it creates a potentially dangerous situation that I call "the other digital divide."

Take someone NEW AND WEIRD to lunch today

If, as I anticipate, a wide array of personal, portable information/communication devices becomes increasingly important and widespread for information-intensive users, it will be a major challenge for libraries to adapt their content and services to such a diverse technological environment.