I want the public as well as libraries and schools to enjoy unlimited access to public-domain books. This means no charges for these kind of texts themselves.

Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by decade.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Today brands are everything, and all kinds of products and services - from accounting firms to sneaker makers to restaurants - are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.

If a window of opportunity appears, don't pull down the shade.

Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.

If you love your company and love what you do, you will serve your customers better-period!