Only pissed-off people change the world.

Forget loyalty. Or at least loyalty to one's corporation. Try loyalty to your Rolodex-your network-instead.

The trouble with much of the advice business gets today about the need to be more vigorously creative is that its advocates often fail to distinguish between creativity and innovation. Creativity is thinking up new things. Innovation is doing new things... The shortage is of innovators.

OPPORTUNITY is not "knocking." It is pounding on your door.

I find digital content much easier and more rewarding to interact with on screen than printed on paper.

Now it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.

One potential long-term problem with many current digital libraries is that they grew out of and aresupported by bricks-and-mortar libraries. Although there is nothing inherently wrong with that arrangement, inreality it creates a potentially dangerous situation that I call "the other digital divide."