OLD: Be No.1 or No.2 in Your Market. NEW: Find a Niche, Create Something New.

Nothing good or great can be done in the absence of enthusiasm.

Hire disrespectful people.

I don't read many business books. I read good fiction. Business is about people, so my favorite business books are anything by Dickens.

One potential long-term problem with many current digital libraries is that they grew out of and aresupported by bricks-and-mortar libraries. Although there is nothing inherently wrong with that arrangement, inreality it creates a potentially dangerous situation that I call "the other digital divide."

But there's no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.

An era similar to the one in which the black rotary phone dominated its product category may not recur anytime soon.