You are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.

Think about the market, think about the design, and think about who is going to design for that market. Hit the mark.

If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.

If, as I anticipate, a wide array of personal, portable information/communication devices becomes increasingly important and widespread for information-intensive users, it will be a major challenge for libraries to adapt their content and services to such a diverse technological environment.

The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone.

I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you've got two kids, to start a coffee shop.

Skill at creating, exploiting, and exiting crucial alliances beats ownership of fixed assets