The drive for control, or the perception thereof, is truly the strongest force in human nature.
Want to accomplish something, any-damn-thing? Sharpen your political skills!
Good managers have a bias for action.
The best leaders are the best notetakers, best askers, and best learners.
OPPORTUNITY is not "knocking." It is pounding on your door.
I urge you to set a tough, quantitative target for adding "differentiators" as I call them, to every service you provide.